Broughton Hall Catholic High School - Parent / Carer Feedback

Parent / Carer Feedback

Your feedback to us

Throughout the school year there are several occasions when we ask you for your feedback, following each Parents Evening we will send out a questionnaire for you to give us your thoughts on how your daughter is progressing through her school life. Presented below is the feedback we have received.

Lockdown Learning Survey - February 2021

We asked and over 410 families responded to our Lockdown Learning Survey!

To say we were overwhelmed would be an understatement. We thank you for your contribution, your support and positivity in these challenging times. You told us about the difficulties you and your children were facing, how Broughton has been able to support and shared some surprise success stories, as well as offering suggestions as to how the school could improve its offer and support.

The results of our survey...

  • 98% of parents said their daughter was actively engaging in remote learning

  • Over 92% of parents said that their child had access to a PC, 86% the internet and 88% had a quiet place to study.

  • "In support of lockdown learning the school has provided home access to a school laptop and or wi fi dongle for over 200 families - if your daughter is struggling with home access, please do get in touch with us, as we may be able to provide a loan laptop"

  • 73% of parents reported that their child had received direct support from teaching staff, while 65% said they had received feedback from their daughter's teachers

  • "In response to your feedback, the school has now written to all parents, providing information about their child's engagement in lockdown. If you wish to discuss your daughter's report or require further support or advice, please contact the school"

  • A significant majority of parents said their daughter knew what was expected of her and was able to access the school's learning platforms (Microsoft Teams and Class Charts).75% reported that their daughter had received additional support.

  • Over 90% of parents felt the amount of work set by the school was about right and that the work provided by the school had improved since Lockdown One. 7% of parents' felt the work set was too diffcult for their child to complete.

  • "If your child is struggling with her set work, we would encourage her to contact her class teacher who will be happy to provide additional support and help. Alternatively, parents are asked to raise any issues with their daughter's Head of Year, who will be happy to co-ordinate additional support."

  • Most parents feel able to support their daughter's lockdown learning and knew where to see help should they run into any problems.

  • A small percentage of parents felt their daughter was struggling to cope with lockdown learning and was at times feeling stressed.

  • "To support good mental health and well-being, the school organised a Well Being Week which included a range of well-being activities, culminating in a drop-down afternoon. No homework was set that week or over half term, in order to ensure the girls were rested and in a good place for the new half term. We now provided weekly year assemblies and form time sessions to support the girls. These operated in addition to targeted chaplaincy and welfare call, and girls can let the school know how they are feeling using the new well-being section on Class Charts. Should you have a particular concern about your child's well-being, please contact your daughter's Support Manager."

  • Parents agreed that 'Teams is working well,' 'the quality of work set is good', that 'the activities set in most subjects is good' and acknowledged the quality of the ICT, welfare and SEND Support received.

  • In addition, some 184 individual written comments were submitted. We were delighted to read of your many positive experiences and your support for the school. Thank you, your response is veery much appreciated.

  • "A small number of parents raised issues or questions relating to their child but did not unfortunately provide their name or contact information. If your query has not been answered, please contact the school and we will be very happy to help."

Sixth Form Open Evening Questionnaire - 26th February 2021

Thank you to all of those Year 12 and 13 Parents and Carers who took the time to respond to our online questionnaire; we had 64 responses in total. Many respondents were complimentary of way in which your daughters' teachers have provided help and guidance, and we would like to thank you all for your ongoing support in these difficult times.

Thank you in particular to those parents who took the time to provide a written response as this has proven very helpful. Included in these responses, many respondents felt that the online event ran smoothly, was well-organised and efficient. Some respondents thought it was an effective way to meet with teachers and talk through their daughter's progress and they valued the opportunity.

100% of respondents agreed that their daughter was happy at Broughton Hall, with 98% saying their daughter made good progress. 94% of parents who responded said they would recommend the school to other parents and 98% believe that their daughter is well-looked after at the school. Some positive comments included: 'No areas for improvement I thought it was brilliant.' 'In these difficult times we believe that teachers have adapted very well and delivered a very good Parents Carer's evening.' 'It worked very well indeed. Thought the booking system and event process itself were great as of course was the opportunity to meet the teachers and talk through. Given the times a great achievement and thanks to all involved.'

A third of comments on how to improve the event, did remark that the 5-minute meeting time could be extended to allow teachers, parents, and pupils to talk more thoroughly and address any concerns as a result of this. As several staff have more than one class to feedback to, appointments were limited to this time length. In the future, the school will consider holding year 12 and 13 as 2 separate events in order to accommodate longer appointment times. If you have additional matters to discuss with your daughter/son's teacher, please contact the school via the edulink app/email in the first instance to discuss/ arrange a follow up phone call.

Year 11 Parents and Carers Questionnaire - 26th January 2021

Thank you to all of those Year 11 Parents and Carers who took the time to respond to our online questionnaire, we had 32 responses in total. Many respondents were complimentary of their daughter's experience of school this year, and we would like to thank you all for your ongoing support during these challenging times.

Thank you in particular to those parents who took the time to provide a written response as this has proven very helpful. Included in these responses it has been suggested the online event ran smoothly and allowed time to establish the progress their daughter is making in year 11, and the work she now needs to do to move her learning journey forward. There was also some feedback that the 5 minute meeting time could be extended to allow teachers, parents, and pupils to talk more thoroughly about gaps in learning and address any concerns as a result of this. We will certainly consider this in our next online parent event. The completed questionnaire responses can be found via the edulink app.

If you have any concerns you would like to raise with school, please do not hesitate to contact the year team who will be happy to support as always.


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