Broughton Hall Catholic High School - Parent / Carer Feedback

Parent / Carer Feedback

Your feedback to us

Throughout the school year there are several occasions when we ask you for your feedback, following each Parents Evening we will send out a questionnaire for you to give us your thoughts on how your daughter is progressing through her school life. Presented below is the feedback we have received.

Sixth Form Parents' Evenings - December 2021

Thank you the Year 12 and 13 Parents and Carers who attended, 70% of Year 13 and 60% of Year 12 parents attended the evening. This was pleasing given that a number of Year 12 subjects had been assigned to a parents evening in February and the increase in covid figures we had seen locally at the time. We were pleased with the feedback from the questionnaire and we had 25 responses in total. The majority of respondents were complimentary of their daughter's experience of school this year and were happy that their daughter felt safe and happy. We would like to thank all parents for their ongoing support.

Some results from the survey were as follows:
96% of respondents stated that they were happy with the opportunities the school provides for the spiritual development and formation of students.
100% of respondents stated that their child was happy at this school.
100% of respondents stated that their child feels safe at this school.
100% of respondents stated that their child makes good progress at this school.
96% of respondents stated that their child is taught well at this school.
96% of respondents stated that they would recommend this school to a friend


In response to the feedback last year, we moved several Year 12 classes (those with larger class sizes) to a Parents Evening in February. This ensured there was more time to see teachers in those subject areas and enabled us to reduce the footfall to support with covid measures. We were able to allow parents evening to take place face to face with covid measures such as sanitising, masks and social distancing in place.

To those parents who took the time to provide a written response this has proven very helpful. We received some lovely comments which included "I would like to thank all the teachers for their help and assistance", "The teacher made us really welcome and was able to update us on are daughters progress" and "The evening was well organised. Teachers were very approachable and they know my daughter well."

The responses suggested that the event needed longer than 5 minute appointments and it would be beneficial for times to be extended to allow teachers, parents and pupils to talk more. Additionally, some parents did comment that they did wait a while to see a particular subject. Equally, given the current circumstances, a couple of the parents did comment that they would have preferred to have had the parents evening online. We will certainly consider these views to support and make amendments to future parents evening.

Year 11 Parents and Carers Questionnaire

Thank you to all of those Year 11 Parents and Carers who took the time to respond to our online questionnaire, we had 49 responses in total. Many respondents were complimentary of their daughter's experience of school this year..

82% of respondents stated that they were happy with the opportunities the school provides for the spiritual development and formation of students.
84% of respondents stated that their child was happy at this school.
94% of respondents stated that their child feels safe at this school.
92% of respondents stated that their child makes good progress at this school.
92% of respondents stated that their child is taught well at this school.
80% of respondents stated that they would recommend this school to a friend
94% of respondents stated that their child is well looked after at this school
92% of respondents stated that the school ensures the pupils are well behaved
83% of respondents stated that the school responded well to concerns that are raised

If you have any concerns you would like to raise with school, please do not hesitate to contact the year team who will be happy to support as always.

Year 10 Parents and Carers Questionnaire

Thank you to all the parents and carers of our Year 10 pupils who attended our online Parents Evening in January. We posted an online survey to gain some feedback on the event, and we received 44 responses in total. The majority of parents were really happy with their daughters experience at Broughton Hall and thank you to those parents who provided us with written responses so we can further improve our provision.

Some results from the survey were as follows:

96% of parents/carers agreed or strongly agreed that they are happy with the opportunities provided by school in terms of spiritual development and formation of students.

91% strongly agreed/agreed that their child is happy in school.

96% strongly agreed/agreed that their daughter feels safe in this school.

91% strongly agreed/agreed that their daughter values the schools spirituality and ethos.

93% strongly agreed/agreed that their child makes good progress in school.

94% strongly agreed/agreed that their child is well looked after at this school.

89% strongly agreed/agreed that their child is taught well in Broughton Hall.

88% strongly agreed/agreed that their child receives appropriate homework.

80% strongly agreed/agreed that the school ensures the pupils are well behaved.

64% strongly agreed/agreed that the school deals effectively with bullying - 25% of respondents answered "I don't know" to this question.

89% strongly agreed/agreed that the school is well led and managed.

84% strongly agreed/agreed that the school responds well to concerns raised by parents/carers.

84% strongly agreed/agreed that they receive valuable information from the school about their child's progress. 86% strongly agreed/agreed that they would recommend our school to another parent.

There was a query about parents seeing their daughters Interim Report - this is available to view through the Edulink App - please just click on the Documents tab.

From the respondents. 17% were parents of children with Special Educational Needs.

In our written response questions, the feedback was as follows:

Are there are any areas you would like to be the focus for a Parent Focus meeting next year? Your questions and our responses are below.

  • Information and communication with parents - The Edulink app provides a portal for communications sent out to parents on a live basis. If you have any concern regarding the app, or would like specific feedback regarding your child please do not hesitate to contact the year team.

  • Communicating with pupils and parents when set changes occur - Although we try to keep set changes midterm to a minimum, sometimes it is in the best interest of the learner to make these changes during the year. Heads of Department are contactable via email or the Edulink app if you have any concern regarding your child's setting in a subject area.

  • GCSE and revision and to give plenty of encouragement for revision - Revision lists are distributed for assessments throughout the year. In order to prepare pupils there is a focus of revision techniques in both PHSE and assemblies which is built upon throughout Key Stage 4. Your child's class teachers will also be able to provide useful resources or websites to support revision.

  • Student engagement on school life eg food quality, sustainability etc - we have a School Council for any issues that affect the pupils in their school life - your daughter can raise any issue in form and through their School Council representative where it will be discussed at their meetings.

  • More time to discuss the teaching methods used and additional support where required - please do not hesitate to contact the year team to discuss any queries you may have with regard to teaching methods or to seek additional support. We will be happy to liaise with classroom teachers regarding pedagogy or seek support for our pupils where necessary.

  • I would like more feedback on progress and how I can help my daughter achieve best results - All of our year 10 pupils midterm reports are available on the Edulink app. If you have any questions regarding your child's progress, please do not hesitate to contact the year team who will work with our teaching staff to guide pupils and parents as to how improvements can be made when possible.

  • No I am very happy with the school

  • Yes, the ergonomics of the Girls school bags. These bags 'will' have an effect on children's posture in a negative way. This is an issue that needs to be addressed urgently. - In response to this we do have a Broughton Hall rucksack available to buy from our Pupil Services at a cost of £16.50.


We had some really positive responses to our question "Any comments on the Virtual Parents Carer's evening/ areas of improvement"?

  • A complete success even for a technophobe parent like me! So easy being in the comfort of your own home

  • Virtual parents evening went really well. It's just a shame that 5 minutes goes so quickly but nevertheless it yields good effect. All necessary information gets passed

  • All teachers very professional, constructive, positive and genuinely caring about my daughter - thank you

  • Was good and not too long. One teacher was absent which my daughter told me prior to the meeting and I was given the option to contact her at a later date if I needed to.

  • There were comments with regards to the timing of the appointment - some parents said that 5 minutes wasn't long enough and there were some connection issues. If parents would like a longer appointment time there was an option to arrange this through the pastoral team. For connection, we advise using Google Chrome to avoid any technical problems.

Thank you again for all your responses. If there is anything further you would like to discuss please contact the Year 10 Pastoral team - Head of Year Ms Strefford, Student Support Manager Mrs Tait, or your daughters Form Tutor.

Lockdown Learning Survey

We asked and over 410 families responded to our Lockdown Learning Survey!

To say we were overwhelmed would be an understatement. We thank you for your contribution, your support and positivity in these challenging times. You told us about the difficulties you and your children were facing, how Broughton has been able to support and shared some surprise success stories, as well as offering suggestions as to how the school could improve its offer and support.

The results of our survey...

  • 98% of parents said their daughter was actively engaging in remote learning

  • Over 92% of parents said that their child had access to a PC, 86% the internet and 88% had a quiet place to study.

  • "In support of lockdown learning the school has provided home access to a school laptop and or wi fi dongle for over 200 families - if your daughter is struggling with home access, please do get in touch with us, as we may be able to provide a loan laptop"

  • 73% of parents reported that their child had received direct support from teaching staff, while 65% said they had received feedback from their daughter's teachers

  • "In response to your feedback, the school has now written to all parents, providing information about their child's engagement in lockdown. If you wish to discuss your daughter's report or require further support or advice, please contact the school"

  • A significant majority of parents said their daughter knew what was expected of her and was able to access the school's learning platforms (Microsoft Teams and Class Charts).75% reported that their daughter had received additional support.

  • Over 90% of parents felt the amount of work set by the school was about right and that the work provided by the school had improved since Lockdown One. 7% of parents' felt the work set was too diffcult for their child to complete.

  • "If your child is struggling with her set work, we would encourage her to contact her class teacher who will be happy to provide additional support and help. Alternatively, parents are asked to raise any issues with their daughter's Head of Year, who will be happy to co-ordinate additional support."

  • Most parents feel able to support their daughter's lockdown learning and knew where to see help should they run into any problems.

  • A small percentage of parents felt their daughter was struggling to cope with lockdown learning and was at times feeling stressed.

  • "To support good mental health and well-being, the school organised a Well Being Week which included a range of well-being activities, culminating in a drop-down afternoon. No homework was set that week or over half term, in order to ensure the girls were rested and in a good place for the new half term. We now provided weekly year assemblies and form time sessions to support the girls. These operated in addition to targeted chaplaincy and welfare call, and girls can let the school know how they are feeling using the new well-being section on Class Charts. Should you have a particular concern about your child's well-being, please contact your daughter's Support Manager."

  • Parents agreed that 'Teams is working well,' 'the quality of work set is good', that 'the activities set in most subjects is good' and acknowledged the quality of the ICT, welfare and SEND Support received.

  • In addition, some 184 individual written comments were submitted. We were delighted to read of your many positive experiences and your support for the school. Thank you, your response is veery much appreciated.

  • "A small number of parents raised issues or questions relating to their child but did not unfortunately provide their name or contact information. If your query has not been answered, please contact the school and we will be very happy to help."

Year 9 Parents and Carers Questionnaire

Thank you to all of those Year 9 Parents and Carers who took the time to respond to our online questionnaire, we had 35 responses in total. Many respondents were complimentary of their daughter's experience of school this year, and we would like to thank you all for your ongoing support during these challenging times.

Thank you in particular to those parents who took the time to provide a written response as this has proven very helpful. Included in these responses it has been suggested the online event ran smoothly and allowed time to establish the progress their daughter is making in year 9.

'One respondent commented that 'It felt more personal and direct done in this way-I would be very happy if all parents evenings were done this way. Another respondent said 'I found this so much better than face to face.'

It was also mentioned that 'a final two minute meeting at the end to discuss concerns and a plan made to resolve any issues would have been a welcome addition to an excellent parent's evening. This is certainly be considered moving forward.

It was pleasing to see that 97% of respondents stated that their child was taught well at school.
Also 97% of respondents thought school responded well to any concerns that are raised.
94% of respondents said the school was well managed, as well as their child being well looked after in school.

It was brought to our attention on the evening and via the questionnaire that some parents/ carers experienced connection issues at the beginning.

Feedback has been provided by pastoral team either by meeting, email or a phone call.

Year 8 Parents and Carers Questionnaire

Thank you to all the parents and carers of Year 8 pupils who attended our online Parents Evening and took the time to respond to our online questionnaire. We have had 25 responses and it has been lovely to read how positive the comments were about the experiences of our students at Broughton Hall Catholic High School.

Some of the findings were as follows:
96% of parents/carers were happy with the opportunities the school provides for the spiritual development of students
100% of parents/carers felt that their child feels safe in school
99% felt that their child was making good progress at school
100% felt that their child was taught well at this school
99% would recommend this school to another parent


Thank you again for all your responses. If there are any issues or concerns, you would like to discuss, then please contact the Year 8 team for support.

Year 7 Parents and Carers Questionnaire

The year 7 pastoral team really appreciate the time parents and carers gave to respond to our online survey following the year 7 parents evening which was held virtually this year. There were a total of 60 responses. The year 7 pastoral team and wider staff endeavour to make the process of transition as smooth as possible, particularly for this academic year which has presented many challenges to pupils and indeed staff as we have all adapted to maintain the high standards of teaching and learning. We really value the feedback and it was lovely to read the many views from parents and carers who recognised the school's efforts to support their daughter's progress throughout isolations and the pandemic.

The results of the survey were pleasing, some of the headlines were as follows:
95% of parents strongly agree/agree that their child is happy at this school (5% responded don't know to this question)
95% of parents strongly agree/agree that their child feels safe in this school (5% responded don't know to this question)
90% of parents strongly agree/agree that their child values the school's spirituality and ethos
95% strongly agree/agree that their child makes good progress (5% answered don't know to this question)
97% strongly agree/agree that their child is well looked after at Broughton Hall (3% responded don't know to this question)
95% strongly agree/agree that their child is taught well
90% strongly agree/agree that their child receives appropriate homework for their age
93% strongly agree/agree that the school ensures pupils are well behaved
92% strongly agree/agree that the school is well led and managed (8% responded don't know to this question)

At the end of the survey we were grateful to those who provided us with views regarding the delivery of the year 7 virtual parents evening. From the 29 responses we received we were delighted to hear how pleased parents and carers were.

Parents were generally happy with the running of the evening, quoting that they "found the experience very helpful" and that "It was extremely well organised. Although there seemed to be a couple of technological issue" which have been passed on to our IT support team to address, one parent commented "I am very happy that the school provided the opportunity for parents evening to still go ahead virtually. School provided sufficient guidance to access the parents evening." One suggestion that was raised by a couple of parents highlighted the time limit of 5 minutes for each appointment. One parent commented, "Brilliant, would have liked more than five minutes, but I do understand how difficult it is to fit all parents in." whereas some parents seemed to favour the time limit quoting, that they "very good idea to have a time limit".

One parent added "preferred the virtual parents evening to usual parents evenings where you spend a lot of time waiting around".

Another said, "Lovely to see the teachers for my 1st secondary school parents evening! My daughter is happy at school which is all I could ask for. Thank you".

We also asked the question "Are there any areas you would like to be the focus for a Parent Focus meeting next year?" We had 14 written responses which we will be addressing.

If there are any issues that you would like to discuss further, please do not hesitate to contact the Year 7 team.


Share this Page: